Privacy Policy – Roth’s Corner Medical Centre
1. Introduction
This Privacy Policy outlines how Roth’s Corner Medical Centre collects, uses, stores, and shares your personal information, including health information, in accordance with the Australian Privacy Principles (APPs) and the RACGP 5th Edition Standards.
2. Your Consent
By registering as a patient, you consent to our GPs and staff accessing and using your personal information to provide healthcare services. If we need to use your information for other purposes, we will seek additional consent.
3. Why We Collect Your Information
We collect your personal information to: - Provide medical care - Process payments and Medicare claims - Conduct practice audits and accreditation - Train staff and improve services
4. What Information We Collect
We may collect: - Personal details (name, DOB, address, contact info) - Medical history, medications, allergies, immunisations - Medicare number and healthcare identifiers - Information from other providers (e.g. specialists, hospitals)
5. Anonymity
You may choose to remain anonymous or use a pseudonym unless it is impractical or unlawful for us to provide services without identifying you.
6. How We Collect Information
We collect information: - During registration and appointments - Through My Health Record, eRX, and other eHealth services - From phone calls, referrals, and other healthcare providers
7. Sharing Your Information
We may share your information: - With other healthcare providers - With third parties for business purposes (e.g. IT, accreditation) - When legally required (e.g. subpoenas, mandatory disease reporting) - To prevent serious threats to health or safety - With your consent, including overseas disclosures if applicable
8. Protecting Your Information
Your information is stored securely in electronic systems with restricted access. Only authorised staff can access your records.
9. Access and Correction
You may request access to your medical records or ask for corrections. Requests must be in writing. We will respond within a reasonable timeframe.
10. Complaints
If you have concerns about your privacy, please contact:
Practice Manager
Roth’s Corner Medical Centre
2 The Parade, Tumbarumba NSW
Tel: 02 6948 2015 | Fax: 02 6948 3361
You may also contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au | Phone: 1300 336 002
Or the National Privacy Commissioner:
GPO Box 5218, Sydney NSW 2001
Privacy Hotline: 1300 363 992
Website: www.privacy.gov.au/complaints
